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Refund & Return Policy

Because most products from What's My Muze? LLC are custom made, we maintain the following refund policy.

Custom Orders

-printed apparel

-DTF transfers

-custom vinyl decals

-personalized merchandise

-sublimated products

-custom designs

Are non-refundable once production has started. 

Order Errors

If we make a mistake on your order (incorrect item, print error, etc.), please contact us within 5 days of delivery.

We may offer:

-a replacement

-store credit

-partial refund depending on the issue

Customer Errors

We are not responsible for issues caused by:

-incorrect size selected

-spelling mistakes submitted in artwork

-incorrect addresses

-misuse or improper care of products

Damaged Items

If an item arrives damaged, please email us within 5 days with photos of:

-the item

-the packaging

-the shipping label

Order Cancellations

Orders may be canceled before production begins.

Once production has started, cancellations are not guaranteed

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